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Hi there,My name is [EDIT] and registered myself at Casillion under the nickname of [EDIT] and I registered with this email ; [EDIT]I should not have been able to register as this casino as they have no jurisdiction in the U.K. they have absolutely no licence to operate within this country - so say all of the casino websites. But the issue very clearly lies with the fact that they allowed me to register, deposit and play unlawfully and when I asked to close my account under self-exclusion they still let me reopen the account even though I have sent an email saying I was vulnerable gambler.I am asking politely to help me to get a full refund as I should not have been allowed to join this casino! It's really quite simple. And I will advise that they shouldn't allow U.K players to join without the correct licence requirements.Each casino are obligated to provide details of an arbitrary body but they are totally ignoring my emailsIs it legal???They are ignoring my request and saying is the player responsibility but surely the license holder should not even give the option to Uk players to register on the first place and even when they got my documents they mentioned nothing, I only discovered this because I was reporting them to don't respect the self-excluion rules.This is so bad, that's why they don't respect the self-exclusion rules as they broke all the rules!!!Here is a formal request of refund for every single penny I ever played in this site.I do have a prove I asked for self-exclusion and also the email where I have sent my documents, so they can't even say they didn't know I was playing from the UK.You must stop this casino accepting UK in their site as they have not license.Thanks for your time.Best regards.[EDIT]
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I registered to n1casino an collect first deposit bonus (100€ deposit and 100€ bonusmoney) after wagering (50x bonus = 5000€) i got 403€ which i tried to withdraw.Then problems started casino sended me email that the withdrawal is declined "ask more in chat" of course i go to the chat and ask what is this?They said i have violated their terms and conditions, exact "i have used multiple accounts to get bonuses.I asked in the chat to her to tell me how is that possible because i just registered and at the first deposit i won that money so it couldnt be this account.I tried to ask tell me what is the other accounts i have "used" and of course she said something circulated, because this didnt happen.So if you can help me with this?I think here is misunderstanding or they just dont want to pay me because i won with their bonus and with the first deposit.
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